We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how giveBeauty.com and its affiliates (collectively "giveBeauty") collect and process your personal information through giveBeauty website, devices, products, services, online and applications that reference this Privacy Notice (together "giveBeauty Services"). By using giveBeauty Services, you are consenting to the practices described in this Privacy Notice.
We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
- Information you give us: We receive and store any information you provide in relation to giveBeauty Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our giveBeauty Services.
- Automatic information: We automatically collect and store certain types of information about your use of giveBeauty Services, including information about your interaction with products, content, and services available through giveBeauty Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses giveBeauty Services and other content served by or on behalf of giveBeauty on other websites. Our physical stores may use cameras, computer vision, sensors, and other technology to gather information about your activity in the store, such as the products and services you interact with. Information from Other Sources: We might receive information about you from other sources, such as your email and address information from a gifter, which we use to deliver your giveBeauty gift.
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
- Purchase and delivery of products and services. We use your personal information to take and handle gift orders, deliver giveBeauty products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
- Provide, troubleshoot, and improve giveBeauty Services. . We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the giveBeauty Services.
- Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with giveBeauty Services.
- Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from Beauty, Health & Wellness Pros information regarding place of establishment and bank account information for identity verification and other purposes.
- Communicate with you. We use your personal information to communicate with you in relation to giveBeauty Services via different channels (e.g., by phone, email, chat).
To enable our systems to recognize your browser or device and to provide and improve giveBeauty Services, we use cookies and other identifiers. For more information about cookies and how we use them, please read our Cookies Notice
Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries giveBeauty.com. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
- Transactions: We make available to you services and applications for use within the giveBeauty Network of beauty, Health & Wellness Pros.
- Business Transfers:. As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that giveBeauty.com or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
We design our systems with your security and privacy in mind.
- We work to protect the security of your personal information during transmission by using encryption protocols and software.
- We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
- We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.
- It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your giveBeauty account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.
- Beauty, health & wellness pros and third-party advertisers and links to other websites: giveBeauty Services may include Beauty, Health & Wellness Pros and Third-party advertising and links to other websites and apps. Beauty, Health & Wellness Pros and Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.
- Use of third-party advertising services: We provide ad companies with information that allows them to serve you with more useful and relevant giveBeauty ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, a device identifier, or a code derived from applying irreversible cryptography to other information like an email address. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. While we do not share your specific shopping actions like purchases, product views, or searches with ad companies, we may share an advertising identifier and an estimate of the value of the ads they show you on our behalf so they can serve you with more effective giveBeauty ads. Some ad companies also use this information to serve you relevant ads from other advertisers.
You can access your information, including your name, address, payment options, profile information, and purchase history in the "Your Account" section of the website.
If you have any questions as to how we collect and use your personal information, please contact our Customer Service. Many of our giveBeauty Services also include settings that provide you with options as to how your information is being used.
- If you are a merchant / Beauty, Health & Wellness Pros, you can add or update certain information in your account, update your account information, and adjust your email or other communications you receive from us by updating your Notification Preferences.
In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal information. If you wish to do any of these things, you may contact us by email.
If you are under 13, you may use giveBeauty Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.
giveBeauty.com participates in the EU-US Data Privacy Framework, the UK Extension to the EU-US Data Privacy Framework, and the Swiss-US Data Privacy Framework*.
*We will not rely on the Swiss-US Data Privacy Framework or the UK Extension to the EU-US Data Privacy Framework until they enter into force, but we adhere to their required commitments in anticipation of their doing so.
If you choose to use giveBeauty Services, your use and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Boston. If you have any concern about privacy at giveBeauty, please contact us with a thorough description, and we will try to resolve it. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information you give us when you use giveBeauty services
You provide information to us when you:
- search or shop for products or services in our network;
- add or remove an item from your cart, or place an order through or use giveBeauty Services;
- download, stream, view, or use content on a device or through a service or application on a device;
- provide information in Your Account (and you might have more than one if you have used more than one email address or mobile number when shopping with us);
- upload your contacts;
- configure your settings on, provide data access permissions for, or interact with an giveBeauty service;
- provide information in your Beauty, Health & Wellness Pros Account that allows you to offer services to giveBeauty customers;
- offer your products or services on or through giveBeauty Services;
- communicate with us by phone, email, or otherwise;
- complete a questionnaire, a support ticket, or a contest entry form;
- upload or stream images, videos;
- specify a Special Occasion Reminder;
As a result of those actions, you might supply us with such information as:
- identifying information such as your name, address, and phone numbers;
- payment information;
- your age;
- your location information;
- your IP address;
- people, addresses and phone numbers listed in your Addresses;
- email addresses of your friends and other people;
- content of reviews and emails to us;
- personal description and photograph in your profile;
- images and videos stored in connection with giveBeauty Services;
- information and documents regarding identity, including Social Security and driver's license numbers;
- corporate and financial information;
- credit history information;
Information you can access
Examples of information you can access through giveBeauty Services include:
- status of recent orders (including subscriptions);
- your complete order history;
- personally identifiable information (including name, email, password, and address book);
- payment settings (including payment card information, promotional certificate and giveBeauty card balances);
- email notification settings (including Special Occasion Reminders and newsletters);
- Recipients lists and gift registries (including BeautyWish);
- Your Profile (including your product Reviews, Recommendations, Reminders and personal profile);
- If you are a Beauty, Health & Wellness Pro, you can access your account and other information, and adjust your communications preferences, by updating your Account.